Profile & Billing

This page documents the web-only account management and billing areas.

Profile

The Profile page contains several sections.

Personal information

Users can manage:

• Avatar (optional profile image)
• Display name
• current email display (read-only)

Avatar behavior:

• image files only
• max size: 5 MB
• the avatar can be selected, cleared, or removed

Session

Contains Log out.

Change email

Lets the user enter a new email address. A confirmation link is sent to the new address and the change is only completed after confirmation.

Change password

Requires:

• Current password
• New password (minimum 12 characters)
• Confirm password

Two-factor authentication

This section shows MFA status:

• whether an authenticator factor is enabled
• factor name (if available)
• current session assurance state

MFA is optional and can be changed directly in profile:

• Enable MFA opens the setup flow
• Disable MFA removes TOTP factors after confirmation

Subscription & usage

This section shows:

• current plan tier
• billing cycle (monthly or yearly) and renewal date when available
• usage bars for Projects (used / limit)
• usage bars for Storage (used / limit in MB)
• usage bars for Compute Credits (this month) (used / limit)

Usage bars change color as they fill:

• blue below 80%
• yellow between 80% and 100%
• red at or above 100%

Available actions:

• Upgrade to Pro (shown when on the Basic plan)
• Manage Plan (shown on other tiers, opens the Stripe customer portal)
• Manage Billing (opens the Stripe customer portal for payment and billing details)

If no active access is present, the page points users to plan selection.

Credit cost overview

The profile page includes a credit cost reference:

Operation	Credits
NN Training (FNN/RNN)	1.0
RF/XGB Training	0.5
Distribution/Correlation	0.5
Input Dropout/Data Size (NN)	2.0
Input Dropout/Data Size (RF/XGB)	1.0
Prediction	0.25

Credits reset monthly. The next reset date is shown below the table.

Important scaling rules:

• Input Dropout and Data Size credits are multiplied by the run count
• in batch mode, each trained model counts as a separate run
• for optimizer runs, each trial counts as a run
• for cross-validation, each fold/repeat counts as a run (plus the final model fit)

Billing plans

The Billing page exposes two paid plans.

Basic — €9 / month

• Single Model Training
• Basic Model Design
• up to 5 projects
• up to 100 MB storage
• up to 100 compute credits per month

Pro — €95 / month

• Single and Batch Model Training
• Advanced Model Design
• Automated Hyperparameter Optimization
• up to 100 projects
• up to 1 GB storage
• up to 10,000 compute credits per month

The Pro plan is marked as Recommended in the UI.

Trial behavior:

• the 14-day trial starts at registration
• no Stripe checkout is needed to start the trial
• no credit card is required for trial start
• billing starts only when users continue with a paid plan after trial

If a Stripe subscription already exists, the plan page offers Manage in Stripe instead of creating a new checkout. This keeps upgrades, downgrades, and payment-method changes in the Stripe customer portal.

For enterprise or individual requirements, a contact link is shown at the bottom of the plan page.

Billing success

After Stripe checkout, dAIve shows a confirmation page.

The page shows:

• a confirmation message
• an optional Stripe invoice link
• automatic redirect to the workspace after a few seconds

Available actions:

• To Workspace
• To Plan Overview

If payment confirmation is still pending, the page explains the delay and suggests reloading.

Billing cancellation

If you leave the Stripe checkout without completing payment, dAIve shows a cancellation page with a link back to the plan overview.

No charges are made. You can return to the plan overview and start the process again at any time.

Danger zone

The Danger zone is at the bottom of the Profile page and contains permanent account deletion.

Important behavior:

• deleting the account removes profile, projects, models, and stored files
• the UI recommends canceling the Stripe subscription first via Manage Billing
• the delete flow requires typing DELETE to confirm

The warning text:

This will permanently delete your account, profile, projects, models, and all stored files.

Only use the delete flow when the account and its stored project data should be removed permanently.